Tuesday, 9 July 2013

Our first compliment!

I posted our first Compliment Corner letter yesterday. I sent it to Stuart who manages Claridges Print and Copy shop in Warwick. Stuart was a great example of someone who really cared about the service he delivered and not just getting the job over with.

I am soon getting married and needed to create invitations. Producing them at home wasn’t going well, so I looked up Claridges online after seeing a recommendation on Twitter. Stuart responded to my website enquiry with a phone call. We discussed what I wanted and he managed to come up with an excellent design and turn around the whole project in a couple of days.

It was a positive experience and I would definitely do business with him again. Stuart thoroughly deserves this first ever compliment sent from Compliment Corner.

Text from letter:
Dear Stuart,

I am writing to thank you for your kind service to us recently.

My partner and I were hoping to produce wedding invitations at short notice but were having difficulty creating them at home. We came to you because we saw your service had been recommended on Twitter. You very kindly spent time creating the invitations we wanted with a quick turnaround and wanted to send you this Compliment Corner letter by way of thank you.

Compliment Corner is a new initiative to allow people to thank individuals for providing excellent customer service. Yours is the first ever letter. It has been added to our blog and I hope it will be the first of many. If you like the idea, you might like to publicise it or perhaps send a letter yourself. 

Thanks again for your work. It was a pleasure doing business with you.

With best wishes,

Yours sincerely,

Phil


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