Saturday, 13 July 2013

A Scottish Compliment

To continue with the wedding theme, I decided to send my second compliment to Daniel Henderson who runs a jewellers in Edinburgh. I got engaged in Edinburgh last year and we walked up and down the main shopping streets looking for somewhere to buy a ring. For anyone thinking of getting engaged I would recommend choosing the ring together. For one thing the man can't be blamed for choosing something horrible or tacky (both things I'm prone to doing!)

We walked into Daniel's shop and he was very welcoming. He helped us to create a ring from our budget and treated us just the same as if we were spending thousands. He obviously knew a lot about his products and was passionate about his business. Perhaps most important of all, Daniel wasn't afraid to let us walk away to think about things. He even recommended an amazing independent coffee shop (worthy of a Compliment Corner letter if I can ever remember their names). We went back to buy an engagement ring, and have since bought the accompanying wedding ring and some cuff links.

Here's the letter I sent to Daniel:

Dear Daniel,

I'm writing to thank you for your great service to us over the past year.

Last year my partner and I walked into your shop, having just gotten engaged, looking for a ring. You took time to help us find the ring we wanted and have since arranged for the accompanying wedding band. We really weren't sure what to expect when looking for a jewellers, but you definitely exceeded all our wishes. I hope you'll accept this Compliment Corner letter by way of a thank you.

Compliment Corner is simply a way for me to say thanks to people who given great customer service. I wanted a way to share these stories with other people so have created a blog, and I hope you don't mind that I posted this letter and a little description of your service on there.

Thanks again, and I look forward to doing business with you again in the near future.


Phil 


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